Rosina Foods opens $2.4 million Customer Focus Center

Lt. Governor Kathy Hochul cuts the ribbon on the new Customer Focus Center at Rosina Food Products on June 22nd. (Jim Herr/Cheektowaga Chronicle)
Lt. Governor Kathy Hochul cuts the ribbon on the new Customer Focus Center at Rosina Food Products on June 22nd. (Jim Herr/Cheektowaga Chronicle)

CHEEKTOWAGA – Rosina Food Products revealed their new $2.4 million Customer Focus Center with Lt. Governor Kathy Hochul and other elected officials in attendance Friday morning.

“This is a long fulfilled vision of this organization, and we worked very hard over the last ten-years to plan for this expansion,” said Russell Corigliano, Rosina President and CEO.  “Anything that has to do with a Rosina customer comes through this building.”

A 10,000 square foot building on Industrial Parkway which was previously used by Rosina for storage was remodeled to now house the company’s test kitchen, customer-care center, order-processing, research-and-development, sales, and marketing departments.

Lt. Governor Kathy Hochul looks to see what the Rosina Chefs created inside the new test kitchen at the company's the new Customer Focus Center on June 22nd. (Jim Herr/Cheektowaga Chronicle)
Lt. Governor Kathy Hochul looks to see what the Rosina Chefs created inside the new test kitchen at the company’s the new Customer Focus Center on June 22nd. (Jim Herr/Cheektowaga Chronicle)

In total, the Empire State Development Corporation has awarded Rosina around $5 million in incentives as part of the company’s $22.7 million expansion which includes a high-speed pasta line put online back in 2014.

“[The state’s investment] has resulted in an expansion of their product line which we’re excited about, but for the governor and I, it’s all about the jobs created,”  said Ms. Hochul.

Rosina now supports almost 400 manufacturing jobs and 100 sales and administrative jobs at their French Road and Gardenville Parkway complexes.  Their food is shipped to major retailers like Walmart and Aldi in the US, Canada, and Central America.  They’re also found in Olive Garden Resturants.

“It’s always exciting when I get a phone call from the Lt. Governor saying that she’s coming to the 143rd because that means good news. It means more economic development here in Western New York,” said Assemblymember Monica Wallace.  “Personally, I’m a firm believer in using public funds for private economic growth and I think this partnership is the perfect example of how public money can be used to promote private development and secure jobs in our community.”

A Rosina chef cooks up food for dignitaries in the company's new test kitchen  on June 22nd. (Jim Herr/Cheektowaga Chronicle)
A Rosina chef cooks up food for dignitaries in the company’s new test kitchen on June 22nd. (Jim Herr/Cheektowaga Chronicle)

A member of the Erie County Industrial Development Agency, Erie County Executive Mark Poloncarz says Rosina is a success story on how a business should use tax incentives from the county to create jobs.  Rosina had asked the ECIDA for incentives to reduce property and sales taxes in exchange for retaining a set amount of jobs.   

“When you see the growth of the company, looking back, seeing 100 employees, 200 employees, 300 employees, as Assemblywoman Wallace noted, this is why government plays a role in trying to assist local companies to grow,” said Mr. Poloncarz.  “Rosina is having an impact on thousands of individuals in our community, and as county executive, that’s exactly the type of growth we want to see.”