CHEEKTOWAGA – Charter Communications bought Time Warner Cable in May 2015 and eventually rebranded the telecommunication company as Spectrum.
But here’s a fact you may not have known. Even though your bill says Spectrum – you still could be considered a Time Warner Cable customer – paying Time Warner Cable rates.
You could be paying a lot more for a lot less if you’re still considered a TWC customer.
Frustrated with seeing deals touting standard 100 Mbps download speeds, I went on a research mission.
Since TWC was changed to Spectrum, my internet package has always been TWC 20 Mbps download with Turbo Boost. My bill was $54.99 a month.
When I found Spectrum’s non-promotional rates listed on their website I discovered that I was paying too much for too slow of a speed. The standard speed for Spectrum customers is 100 Mbps for $64.99.
I was very friendly when I called the billing department as I watched the Carolina Panthers come back from a deficit to beat our beloved Buffalo Bills during the Thursday night pre-season game. I watched the game for free with an over the air antenna in crystal clear high definition. I also get 50 other channels for free – but I digress.
The polite customer service rep informed me that my account was never migrated over to the Spectrum accounts. As a result, I was still stuck in TWC land; something Charter Communications failed to mention to all of us when they acquired our accounts a few years ago.
The process to migrate my account took less than a minute, and after rebooting my modem, I was on a blazing fast connection. I didn’t try to wheel and deal a new promotion – I just wanted the standard internet speed that was being advertised by Spectrum.
Are you still a Time Warner Customer paying Time Warner prices? Call Spectrum and make sure your account is migrated over.
Internet Prices Under Spectrum:
|Spectrum Internet 100/10||$64.99|
|Spectrum Internet 100/10 with Spectrum TV||$54.99|
|Spectrum Internet 100/10 with WiFi||$69.99|
|Spectrum Internet Ultra 400/20||$89.99|
|Spectrum Internet Ultra 400/20 with Spectrum TV||$79.99|
|Spectrum Internet Assist 30/4 **||$14.99|
|Spectrum Internet Assist 30/4 with WiFi **||$19.99|
|Everyday Low Price 3/1***||$14.99|
|Everyday Low Price 3/1 with WiFi***||$20.94|
|Spectrum Internet Gig||$124.99|
|Spectrum Internet Gig with Spectrum TV||$114.99|
Internet Prices as a Time Warner Customer:
Everyday Low Price $ 19.99
Basic $ 49.99
Standard $ 59.99
Turbo Upgrade4 $ 10.00
Extreme Upgrade4 $ 20.00
Ultimate Upgrade4 $ 50.00
Home WiFi $ 4.99
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